TERMS OF SERVICE

SEHGALL WHOLESALE

Effective Date: June 2026

 

1. INTRODUCTION & ACCEPTANCE OF TERMS

Welcome to SEHGALL Wholesale ("Company," "we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website at www.sehgall.in ("Website"), products, and services (collectively, "Services").

 

By accessing, browsing, or purchasing from our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and our Return and Refund Policy. If you do not agree to these Terms, please do not use our Website or Services.

 

2. BUSINESS MODEL & ELIGIBILITY

2.1 B2B Wholesale Business

SEHGALL Wholesale is a B2B (Business-to-Business) wholesale manufacturer and supplier of women's western wear. Our products are intended for:

 

•       Retail businesses and resellers

•       Online retailers and e-commerce platforms

•       Boutiques and clothing stores

•       Bulk order retailers

 

2.2 Eligibility

To use our Services, you must:

 

•       Be at least 18 years of age

•       Be a registered business entity or authorized representative of a business

•       Have a valid business registration, GST number, or trade license

•       Comply with all applicable laws and regulations in India

•       Provide accurate and truthful information

 

We reserve the right to refuse service to individuals, businesses, or entities that do not meet these eligibility criteria.

 

3. MINIMUM ORDER QUANTITY (MOQ)

All bulk orders must meet our Minimum Order Quantity requirements:

 

•       Minimum 8 pieces per style

•       MOQ applies to each color and style variant

•       Orders below MOQ will not be processed

•       MOQ requirements are non-negotiable

 

4. WEBSITE CONTENT & PRODUCT INFORMATION

4.1 Accuracy of Information

We strive to provide accurate, complete, and current product information on our Website. However:

 

•       Product descriptions, images, and specifications are provided "as is" without warranty

•       We do not guarantee the accuracy of all product details

•       Colors shown in images may vary slightly from actual products due to lighting and screen settings

•       Product availability is subject to change without notice

•       Pricing is subject to change at any time

 

4.2 Intellectual Property

All content on our Website, including but not limited to:

 

•       Text, graphics, logos, images

•       Product designs and photographs

•       Trademarks and brand names

•       Software and code

 

...are the exclusive property of SEHGALL Wholesale or our licensed partners and are protected by copyright, trademark, and other intellectual property laws.

 

You may not reproduce, distribute, transmit, modify, or create derivative works of any content without our prior written consent.

 

5. USER ACCOUNT & RESPONSIBILITIES

5.1 Account Information

If you create an account on our Website, you agree to:

 

•       Provide accurate, current, and complete business information

•       Keep your login credentials confidential

•       Update your information promptly if details change

•       Accept responsibility for all activities under your account

•       Notify us immediately of unauthorized access to your account

 

5.2 User Conduct

You agree NOT to:

 

•       Use the Website for illegal purposes or to violate any laws

•       Engage in fraudulent, deceptive, or unauthorized transactions

•       Attempt to hack, breach, or interfere with Website security

•       Harass, threaten, or abuse company staff or other users

•       Copy or replicate our designs, layouts, or proprietary information

•       Use automated tools to scrape data from our Website

•       Resell our products directly as our brand without authorization

•       Post defamatory, abusive, or inappropriate content

 

6. ORDER PLACEMENT & ACCEPTANCE

6.1 Order Process

When you place an order:

 

•       You are making an offer to purchase products at the stated price

•       Your order is subject to our acceptance

•       We reserve the right to accept or reject any order

•       Order confirmation will be sent via email/WhatsApp

 

6.2 Order Rejection

We may reject or cancel any order for reasons including:

 

•       Inaccurate product information provided by the buyer

•       MOQ not met

•       Payment issues or suspected fraud

•       Suspicion of illegal activity

•       Product unavailability

•       Violation of these Terms

 

7. PRICING & PAYMENT

7.1 Pricing

 

•       All prices are quoted in Indian Rupees (INR)

•       Prices are subject to change without notice

•       We do not guarantee continuous availability at stated prices

•       GST and applicable taxes will be added to the order total

•       Price displayed on the Website is inclusive/exclusive of taxes as indicated

 

7.2 Payment Methods

We accept payment through:

 

•       UPI (Unified Payments Interface)

•       Bank transfers and NEFT

•       Secure online payment gateways

•       Other methods as specified at checkout

 

7.3 Payment Terms

 

•       Full payment must be made before order processing

•       We are not responsible for payment failures due to bank or payment gateway issues

•       Payment confirmation will be sent via email/WhatsApp

•       Once payment is received, the order cannot be cancelled

 

8. SHIPPING & DELIVERY

8.1 Dispatch Timeline

 

•       All confirmed orders will be dispatched within 3 working days

•       Working days exclude Saturdays, Sundays, and national holidays

•       Processing time begins after payment confirmation

•       We will not be liable for delays caused by logistics partners

 

8.2 Shipping & Delivery

 

•       We ship to all locations across India

•       Shipping costs are calculated based on location and weight

•       Shipping rates are communicated before payment

•       Delivery timelines depend on your location and logistics partner

•       Tracking information will be provided once shipment dispatches

•       Risk of loss transfers to you upon delivery to the carrier

 

8.3 Shipping Address

 

•       You are responsible for providing a correct, complete shipping address

•       We cannot be held liable for delivery failures due to incorrect addresses

•       Address changes must be requested before dispatch

•       Changes after dispatch may incur additional charges

 

9. PRODUCT WARRANTY & LIABILITY

9.1 Warranty

SEHGALL Wholesale stands behind the quality of its products:

 

•       We warrant that all products are manufactured to meet quality standards

•       Products are free from manufacturing defects

•       This warranty is limited to manufacturing defects only

•       Warranty does not cover damage from improper use, care, or storage

 

9.2 Limitation of Liability

To the maximum extent permitted by law:

 

•       SEHGALL Wholesale is not liable for indirect, incidental, special, or consequential damages

•       We are not liable for loss of profits, revenue, or business opportunities

•       Our maximum liability is limited to the amount paid for the purchase

•       We are not responsible for third-party actions or logistics partner failures

 

10. DISPUTE RESOLUTION & GRIEVANCES

10.1 Complaint Procedure

If you have a complaint or dispute:

 

•       Contact us immediately via WhatsApp (+91-9625930259) or email (SEHGALLWHOLESALE@GMAIL.COM)

•       Provide detailed information about your complaint

•       We will attempt to resolve the issue within 7 business days

•       Keep all order confirmations and communications for reference

 

10.2 Jurisdiction & Governing Law

 

•       These Terms are governed by the laws of India

•       Both parties agree to submit to the exclusive jurisdiction of courts in New Delhi

•       These Terms are subject to the Consumer Protection Act, 2019

•       For disputes, you may file a complaint with the District Consumer Redressal Commission

 

11. TAXES & COMPLIANCE

 

•       All prices are subject to applicable GST and taxes

•       You are responsible for your own income tax and GST filing

•       SEHGALL Wholesale will provide GST invoices as required

•       You must provide a valid GST number or business identification

•       We comply with all Indian e-commerce and tax regulations

 

12. COMMUNICATIONS

By using our Website, you consent to:

 

•       Receiving communications via email, WhatsApp, and phone

•       Order confirmations and shipping notifications

•       Marketing communications and promotional offers (with consent)

•       You may opt out of marketing communications at any time

 

13. THIRD-PARTY SERVICES

Our Website uses third-party services including:

 

•       Shopify (website hosting and e-commerce platform)

•       Payment gateways and banks

•       Logistics and courier partners

•       Analytics and tracking tools

 

We are not responsible for their actions, policies, or performance. Please review their terms and privacy policies independently.

 

14. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

 

•       The Website and Services are provided "AS IS" without warranties

•       We disclaim all implied warranties, including merchantability and fitness for a particular purpose

•       We do not guarantee uninterrupted or error-free Website operation

•       We do not warrant the accuracy or completeness of Website content

 

15. MODIFICATIONS TO TERMS & SERVICES

We reserve the right to:

 

•       Modify these Terms at any time without prior notice

•       Change product offerings, pricing, or service features

•       Suspend or terminate services without liability

•       Update Website functionality or design

 

Continued use of the Website after modifications constitutes acceptance of updated Terms.

 

16. SUSPENSION & TERMINATION

We may suspend or terminate your access to our Website and Services if:

 

•       You violate these Terms

•       You engage in illegal or fraudulent activities

•       You provide false information

•       We suspect unauthorized or suspicious account activity

•       You refuse to pay legitimate invoices

 

We will provide notice of termination where practicable.

 

17. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

 

18. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and SEHGALL Wholesale regarding the use of our Website and Services. These Terms supersede all prior agreements, understandings, and communications.

 

19. CONTACT US

For questions about these Terms of Service, please contact:

 

SEHGALL WHOLESALE

Address: 1/52 Vishwas Nagar, Delhi-110032, India

Email: SEHGALLWHOLESALE@GMAIL.COM

Phone: +91-9625930259

WhatsApp: +91-9625930259

Website: www.sehgall.in

Business Hours: Monday-Sunday, 10:00 AM - 5:00 PM (IST)

 

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Last Updated: June 2026

 

By using SEHGALL Wholesale, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our Website or Services.